Website enquiries
How your details are used.
What you provide
Our enquiry forms collect your name, phone or WhatsApp number, optional email and the details you choose to share. An inspection request can include your preferred estate, visit type and date. The guided request can include the property you want, your budget, preferred area and apartment stay dates.
Why we collect it
The sales team uses these details to respond to your enquiry, discuss the relevant property and arrange follow-up. Referral and campaign information can accompany a request so the team knows where it came from.
Where the request is stored
Requests are recorded in the website’s lead backup and forwarded to the sales team’s Google Sheets CRM. These records help the team manage enquiries and follow-up.
When you choose WhatsApp
A WhatsApp link opens a conversation using WhatsApp’s service. A prefilled message is sent only when you choose to send it in WhatsApp.
Understanding how the website is used
When Google Analytics is enabled, we measure page visits, clicks to WhatsApp and inspection requests, and successful form submissions. We don’t send your name, number, email or message as part of these events. The website still works when analytics is unavailable.
Contact us about your record
Contact the Himaz team to correct enquiry details, ask about your record or request that further follow-up stops. The team can also explain its record-retention and deletion process.
Contact Himaz on WhatsApp